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CompaniesQuickBooks OnlineMonthly reportsDecember 2021

QuickBooks Online in December 2021: incidents, uptime and changes

5incidents posted
2labelled major or critical
98.97%free of major/critical
98.91%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7 h 39 min, incident time 8 h 6 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Minor 1 · No impact listed 2

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Log in issues with QuickBooks OnlineCritical36 minresolved12-15
Issue with QB Checking processingCritical8.6 hresolved12-31

Other incidents 3

IncidentImpactStartedDurationStatusDay
Some customers are unable to update credit card payment details on their QuickBooks Online accountNo impact listed39 minresolved12-02
Some customers are unable to connect with Bendigo Bank (standard feed connection)No impact listed17 hresolved12-07
Support channels are currently unavailable.Minor27 minresolved12-07

Cite this

QuickBooks Online posted 5 status incidents in December 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
QuickBooks Online in December 2021
Vendor
QuickBooks Online
Date
URL
https://rewindex.com/company/quickbooks-online/2021/12

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