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CompaniesQuickBooks OnlineMonthly reportsMay 2019

QuickBooks Online in May 2019: incidents, uptime and changes

5incidents posted
1labelled major or critical
99.94%free of major/critical
67.41%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 26 min, incident time 10.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 4

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Some Desktop Payroll customers are unable to submit payroll or verify their bank accountCritical26 minresolved05-15

Other incidents 4

IncidentImpactStartedDurationStatusDay
Username and password are not being accepted when connecting bank accounts in QuickBooks OnlineMinor14 dresolved05-03
American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooksMinor2.9 hresolved05-23
Confirmation email with install numbers are not being received when orders are placed for QuickBooks 2019 through the E-storeMinor3 dresolved05-27
US Bank customers unable to connect accounts or update bank feedsMinor2.6 hresolved05-30

Maintenance 7

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Cite this

QuickBooks Online posted 5 status incidents in May 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
QuickBooks Online in May 2019
Vendor
QuickBooks Online
Date
URL
https://rewindex.com/company/quickbooks-online/2019/05

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