Plivo: Failure in sending transaction email notifications
Timeline of updates
- resolved
Dear Valued Customer, We had observed failure in sending transaction notifications over email. Please note during the incident there was no impact on any Plivo Services and only the email notifications were affected. Our engineers have confirmed that the notification services have been restored and are working normally. Event Time: Start Time : 20 Sep 2021, 09:30 UTC End Time : 20 Sep 2021, 12:30 UTC Affected Services: Notifications related to successful & failed payments Notifications related to Low Balance Alerts Notifications related to Phone number Port Out Notifications related to Compliance Applications Email Activation If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new (opens in new tab)
From Plivo’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.plivo.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Plivo, started 2021-09-20 12:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Failure in sending transaction email notifications
- Vendor
- Plivo
- Date
- URL
- https://rewindex.com/company/plivo/incidents/qjb44nt7rtnx
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