# Plivo: Failure in sending transaction email notifications

> Plivo status incident “Failure in sending transaction email notifications” on 2021-09-20: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/plivo/incidents/qjb44nt7rtnx
Last updated: 2021-09-20T12:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-09-20 12:30 UTC · Resolved: 2021-09-20 12:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.plivo.com/incidents/qjb44nt7rtnx](https://status.plivo.com/incidents/qjb44nt7rtnx)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **resolved** 2021-09-20 12:30 UTC: Dear Valued Customer, We had observed failure in sending transaction notifications over email. Please note during the incident there was no impact on any Plivo Services and only the email notifications were affected. Our engineers have confirmed that the notification services have been restored and are working normally. Event Time: Start Time : 20 Sep 2021, 09:30 UTC End Time : 20 Sep 2021, 12:30 UTC Affected Services: Notifications related to successful & failed payments Notifications related to Low Balance Alerts Notifications related to Phone number Port Out Notifications related to Compliance Applications Email Activation If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Plivo, started 2021-09-20 12:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/plivo/incidents/qjb44nt7rtnx
- Citation: Plivo, “Failure in sending transaction email notifications” (2021-09-20 12:30 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/incidents/qjb44nt7rtnx (CC BY 4.0).
- Markdown link: `[Plivo: Failure in sending transaction email notifications (2021-09-20)](https://rewindex.com/company/plivo/incidents/qjb44nt7rtnx)`


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Canonical: https://rewindex.com/company/plivo/incidents/qjb44nt7rtnx · Markdown: https://rewindex.com/company/plivo/incidents/qjb44nt7rtnx.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/qjb44nt7rtnx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:28:13.280Z