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CompaniesPlivoMonthly reportsJuly 2018

Plivo in July 2018: incidents, uptime and changes

20incidents posted
2labelled major or critical
99.54%free of major/critical
78.07%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 22 min, incident time 6.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 15 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Inbound Voice Service Outage - GreeceMajor23 minresolved07-20
Inbound calls failing for Indonesia DIDsMajor3.0 hresolved07-25

Other incidents 18

IncidentImpactStartedDurationStatusDay
Service Degradation - SMS API ServiceMinor20 minresolved07-01
Service Degradation - SMS API ServiceMinor26 minresolved07-01
Incident Report : Inbound calls failing for Spain DIDsMinor2.3 hresolved07-04
Elevated 5xx errors from APIMinor0 minresolved07-09
Issues with delivery reports of traffic sent to NetCom network, NorwayNo impact listed11 hresolved07-10
Inbound SMS Issue - (Bloomington,Columbus|Vincennes)Minor2.2 hresolved07-11
Call queueing failuresMinor11 minresolved07-17
Inbound & Outbound SMS Delivery Issue to Bouygues Telecom, FranceMinor7.5 hresolved07-18
Toll Free SMS Carrier is affecting a latency for Inbound and Outbound TollFree SMS in US and CanadaMinor5.2 hresolved07-20
Toll Free SMS Carrier is affecting a latency for Inbound and Outbound TollFree SMS in US and CanadaMinor3.6 hresolved07-21
Service Degradation - SMS API ServiceMinor15 minresolved07-22
Inbound SMS Service Outage – US & CanadaMinor5.0 hresolved07-23
Incident Report : Partial network outage impacting inbound SMS & Voice in AustriaMinor1.7 hresolved07-25
Incident Report : Partial network outage impacting inbound SMS & Voice in South KoreaMinor1.3 hresolved07-25
Intermittent call failures on calls to WebRTC endpointsNo impact listed0 minresolved07-26
Toll-Free SMS Inbound and Outbound - AT&T, US and Canada.Minor11 dresolved07-26
SMS services barred in “Navi Mumbai” region, India - A2P messagingNo impact listed1.5 hresolved07-27
Service Degradation - SMS API ServiceMinor12 minresolved07-31

Maintenance 11

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Cite this

Plivo posted 20 status incidents in July 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Plivo in July 2018
Vendor
Plivo
Date
URL
https://rewindex.com/company/plivo/2018/07

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