# Plivo in July 2018: incidents, uptime and changes

> Plivo in July 2018: 20 incidents on its status page (2 major or critical), 99.54% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2018/07
Last updated: 2018-08-02T14:00:00Z

- Incidents posted: 20 (major/critical: 2) · Maintenance: 11
- By vendor impact label: major 2, minor 15, none 3
- Uptime (vendor-reported): 99.54% free of major/critical incidents, 78.07% free of any incident; outage time 3 h 22 min, incident time 6.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2018](https://rewindex.com/company/plivo/2018/06.md) · Next: [August 2018](https://rewindex.com/company/plivo/2018/08.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound Voice Service Outage - Greece](https://rewindex.com/company/plivo/incidents/p2707q4phpcn.md) | major | 2018-07-20 10:41 UTC | 2018-07-20 11:04 UTC | 23 min | resolved |
| [Inbound calls failing for Indonesia DIDs](https://rewindex.com/company/plivo/incidents/fp7v31h4vgzq.md) | major | 2018-07-25 07:53 UTC | 2018-07-25 10:52 UTC | 3.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Service Degradation - SMS API Service](https://rewindex.com/company/plivo/incidents/9pgcwyxrwbc3.md) | minor | 2018-07-01 02:52 UTC | 2018-07-01 03:12 UTC | 20 min | resolved |
| [Service Degradation - SMS API Service](https://rewindex.com/company/plivo/incidents/5v4s64tndmmr.md) | minor | 2018-07-01 16:40 UTC | 2018-07-01 17:06 UTC | 26 min | resolved |
| [Incident Report : Inbound calls failing for  Spain DIDs](https://rewindex.com/company/plivo/incidents/fx18hsbj57s5.md) | minor | 2018-07-04 02:13 UTC | 2018-07-04 04:30 UTC | 2.3 h | resolved |
| [Elevated 5xx errors from API](https://rewindex.com/company/plivo/incidents/6sjw5j4cvvtj.md) | minor | 2018-07-09 10:10 UTC | 2018-07-09 10:10 UTC | 0 min | resolved |
| [Issues with delivery reports of traffic sent to NetCom network, Norway](https://rewindex.com/company/plivo/incidents/6w1rvzd8j8fl.md) | none | 2018-07-10 13:42 UTC | 2018-07-11 01:03 UTC | 11 h | resolved |
| [Inbound SMS Issue - (Bloomington,Columbus\|Vincennes)](https://rewindex.com/company/plivo/incidents/6r3cc37m66h1.md) | minor | 2018-07-11 09:23 UTC | 2018-07-11 11:34 UTC | 2.2 h | resolved |
| [Call queueing failures](https://rewindex.com/company/plivo/incidents/81byfgbrd2mb.md) | minor | 2018-07-17 09:23 UTC | 2018-07-17 09:34 UTC | 11 min | resolved |
| [Inbound & Outbound SMS Delivery Issue to Bouygues Telecom, France](https://rewindex.com/company/plivo/incidents/4jsrpbv4z3h3.md) | minor | 2018-07-18 07:29 UTC | 2018-07-18 14:57 UTC | 7.5 h | resolved |
| [Inbound Voice Service Outage - Greece](https://rewindex.com/company/plivo/incidents/p2707q4phpcn.md) | major | 2018-07-20 10:41 UTC | 2018-07-20 11:04 UTC | 23 min | resolved |
| [Toll Free SMS Carrier is  affecting a latency for Inbound and Outbound TollFree SMS in US and Canada](https://rewindex.com/company/plivo/incidents/q8lh1n8f6ys0.md) | minor | 2018-07-20 13:58 UTC | 2018-07-20 19:07 UTC | 5.2 h | resolved |
| [Toll Free SMS Carrier is affecting a latency for Inbound and Outbound TollFree SMS in US and Canada](https://rewindex.com/company/plivo/incidents/2yqg825pyjm3.md) | minor | 2018-07-21 00:10 UTC | 2018-07-21 03:44 UTC | 3.6 h | resolved |
| [Service Degradation - SMS API Service](https://rewindex.com/company/plivo/incidents/0gbzbrcqsn2g.md) | minor | 2018-07-22 19:59 UTC | 2018-07-22 20:14 UTC | 15 min | resolved |
| [Inbound SMS Service Outage – US & Canada](https://rewindex.com/company/plivo/incidents/qtyj1gk6f1dq.md) | minor | 2018-07-23 16:55 UTC | 2018-07-23 21:53 UTC | 5.0 h | resolved |
| [Incident Report : Partial network outage impacting inbound SMS & Voice in Austria](https://rewindex.com/company/plivo/incidents/71f0twfrszmv.md) | minor | 2018-07-25 01:33 UTC | 2018-07-25 03:15 UTC | 1.7 h | resolved |
| [Incident Report : Partial network outage impacting inbound SMS & Voice in South Korea](https://rewindex.com/company/plivo/incidents/yywl4q7ttfzx.md) | minor | 2018-07-25 03:24 UTC | 2018-07-25 04:40 UTC | 1.3 h | resolved |
| [Inbound calls failing for Indonesia DIDs](https://rewindex.com/company/plivo/incidents/fp7v31h4vgzq.md) | major | 2018-07-25 07:53 UTC | 2018-07-25 10:52 UTC | 3.0 h | resolved |
| [Intermittent call failures on calls to WebRTC endpoints](https://rewindex.com/company/plivo/incidents/zt2cwggvqpdz.md) | none | 2018-07-26 09:30 UTC | 2018-07-26 09:30 UTC | 0 min | resolved |
| [Toll-Free SMS Inbound and Outbound - AT&T, US and Canada.](https://rewindex.com/company/plivo/incidents/4f351tryzynw.md) | minor | 2018-07-26 14:00 UTC | 2018-08-06 05:28 UTC | 11 d | resolved |
| [SMS services barred in “Navi Mumbai” region, India - A2P messaging](https://rewindex.com/company/plivo/incidents/78dmyr067n9c.md) | none | 2018-07-27 15:56 UTC | 2018-07-27 17:26 UTC | 1.5 h | resolved |
| [Service Degradation - SMS API Service](https://rewindex.com/company/plivo/incidents/lf1yrbwffq1k.md) | minor | 2018-07-31 14:58 UTC | 2018-07-31 15:10 UTC | 12 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Infrastructure Maintenance with potential intermittent Voice & SMS API failures](https://rewindex.com/company/plivo/incidents/5zrnzkd16pyt.md) | maintenance | 2018-07-01 05:00 UTC | 2018-07-01 09:31 UTC | 4.5 h | resolved |
| [\[Scheduled\] Carrier Platform Maintenance - Incoming SMS Delay on Mexico Numbers](https://rewindex.com/company/plivo/incidents/2rl1z1wxtm6v.md) | maintenance | 2018-07-06 04:00 UTC | 2018-07-06 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Carrier Network Maintenance - Toll-Free US and Canada](https://rewindex.com/company/plivo/incidents/ybc1byj9mlz8.md) | maintenance | 2018-07-10 03:01 UTC | 2018-07-10 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Carrier Network Maintenance - Toll-Free US and Canada](https://rewindex.com/company/plivo/incidents/9bslvhpbnqdq.md) | maintenance | 2018-07-11 07:00 UTC | 2018-07-11 09:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Planned maintenance affecting Tollfree MO/MT SMS services towards US Cellular Operator](https://rewindex.com/company/plivo/incidents/t3tjbc44b6xc.md) | maintenance | 2018-07-12 08:01 UTC | 2018-07-12 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Carrier Infrastructure Maintenance - US Toll-Free](https://rewindex.com/company/plivo/incidents/zy4jnqpt78gb.md) | maintenance | 2018-07-15 03:01 UTC | 2018-07-15 15:00 UTC | 12 h | resolved |
| [\[Scheduled\] Carrier Infrastructure Maintenance - US Toll-Free](https://rewindex.com/company/plivo/incidents/dz4ftt172qx9.md) | maintenance | 2018-07-20 01:00 UTC | 2018-07-20 07:00 UTC | 6.0 h | resolved |
| [Incident Report : Network outage impacting Inbound SMS & Inbound Voice in Spain](https://rewindex.com/company/plivo/incidents/m6d8cnnmy7ls.md) | maintenance | 2018-07-20 01:10 UTC | 2018-07-20 05:20 UTC | 4.2 h | resolved |
| [\[Scheduled\] Scheduled Maintenance - Toll Free SMS Carrier is conducting a maintenance affecting Inbound and Outbound TollFree SMS in US and Canada](https://rewindex.com/company/plivo/incidents/2qg6pchv9pn3.md) | maintenance | 2018-07-20 06:45 UTC | 2018-07-20 07:16 UTC | 31 min | resolved |
| [Toll Free SMS Carrier is conducting a emergency maintenance affecting Inbound and Outbound TollFree SMS in US and Canada](https://rewindex.com/company/plivo/incidents/zs13l39y6s1v.md) | maintenance | 2018-07-20 07:00 UTC | 2018-07-20 12:34 UTC | 5.6 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation of Inbound & Outbound SMS in South Africa](https://rewindex.com/company/plivo/incidents/g10cxqrbny1t.md) | maintenance | 2018-07-25 22:00 UTC | 2018-07-25 23:00 UTC | 1.0 h | resolved |

## Cite this

Plivo posted 20 status incidents in July 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2018/07
- Citation: Plivo, “Plivo in July 2018” (2018-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2018/07 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in July 2018 (2018-07-01)](https://rewindex.com/company/plivo/2018/07)`


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Canonical: https://rewindex.com/company/plivo/2018/07 · Markdown: https://rewindex.com/company/plivo/2018/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:17.040Z