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PlanetScale change history

4Major incident
When (UTC)ChangeKind
Major incident: AWS us-east-1 connectivity failures
PlanetScale reported a major incident affecting a small number of database branches in AWS us-east-1, with connectivity failures scoped to one AZ causing replica delay and connectivity issues. It started at 2026-10-09 22:53 UTC and was resolved at 2026-10-09 23:19 UTC, lasting 25 min; the vendor said cross-zone networking fully recovered.
Major incident
Major incident: Connectivity issues with Vitess databases in GCP
PlanetScale reported a major connectivity outage affecting Vitess databases in GCP from 2026-09-05 18:39 UTC to 2026-09-05 18:53 UTC, lasting 14 min. The vendor identified a networking issue and deployed mitigation, restoring connectivity; it also stated it was making improvements to address root causes and detection.
Major incident
Major incident: Dashboard and API 500 errors for postgres databases
PlanetScale reported a major incident affecting postgres database management pages and API endpoints, which returned 500 errors. The incident started at 2026-09-02 16:17 UTC and was resolved at 2026-09-02 16:44 UTC, lasting 27 min; PlanetScale deployed a fix.
Major incident
Major incident: Insights metrics underreporting
PlanetScale reported a major incident: Insights metrics underreported for Postgres and Vitess databases, while database traffic and connectivity were unaffected. It started at 2026-07-24 14:41 UTC and was resolved at 2026-07-24 17:42 UTC, lasting 3 h 0 min. Mitigations were in place by 07-24 17:04 UTC, with signs of recovery.
Major incident