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CompaniesPineconeMonthly reportsMay 2025

Pinecone in May 2025: incidents, uptime and changes

14incidents posted
6labelled major or critical
99.23%free of major/critical
93.74%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 5 h 41 min, incident time 46 h 34 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 5 · Minor 7 · No impact listed 1

Major and critical incidents 6

IncidentImpactStartedDurationStatusDay
[Inference] Downtime on llama-embed & multilingual-e5-large modelsCritical0 minresolved05-14
[Serverless][AWS][us-east-1] Errors on queries for some indexesMajor2.1 hresolved05-05
[Serverless][Azure][eastus2] 5xx errors on read requests to some indexesMajor36 minresolved05-05
[Serverless][AWS][us-east-1] 5xx errors and increased latency for some read operations on some indexesMajor35 minresolved05-07
Partial Control Plane OutageMajor2.4 hresolved05-16
Availability issues with rerank endpointMajor0 minresolved05-23

Other incidents 8

IncidentImpactStartedDurationStatusDay
Elevated P90 latencies in file upload and searchNo impact listed42 minresolved05-02
[Serverless][GCP][us-central1] Increased latency for upsert and fetch operations on some indexesMinor5.6 hresolved05-06
[Serverless][AWS][us-east-1] Increased latency on read path requests for some indexesMinor14 hresolved05-15
[Serverless][Azure][eastus2] High indexing lag on some indexesMinor3.2 hresolved05-15
[Serverless][GCP][us-central1] Sporadic errors for fetch and query operations on some indexesMinor11 hresolved05-23
[Serverless][AWS][us-east-1] Indexing lag on some indexes; recent writes may not appear in readsMinor25 minresolved05-28
[Serverless][GCP][europe-west4] Increased latency and timeouts on some indexes, read operations impactedMinor7.7 hresolved05-28
[Serverless][AWS eu-west-1][GCP europe-west4] Internal server errors for read path operations on some indexesMinor2.0 hresolved05-30

Cite this

Pinecone posted 14 status incidents in May 2025 (6 major or critical); 0 price changes and 0 notable page changes observed.

Title
Pinecone in May 2025
Vendor
Pinecone
Date
URL
https://rewindex.com/company/pinecone/2025/05

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