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CompaniesPineconeMonthly reportsApril 2025

Pinecone in April 2025: incidents, uptime and changes

6incidents posted
4labelled major or critical
99.22%free of major/critical
98.30%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 5 h 35 min, incident time 12 h 13 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 2

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
[Serverless][Azure][eastus2] Increased latency and 5xx errors on upsertsMajor36 minresolved04-09
[Serverless][GCP][us-central1] 500 errors on queries for some indexesMajor3.8 hresolved04-23
[Serverless] [AWS] [us-east-1] Delays in index creation and deletion operationsMajor52 minresolved04-24
[Assistant] File uploads and deletions not processingMajor17 minresolved04-25

Other incidents 2

IncidentImpactStartedDurationStatusDay
[Serverless][AWS][us-east-1] gRPC status code 14 (503 errors) on some queriesMinor23 minresolved04-10
Elevated latencies on file ingestion in Assistant (US)Minor6.3 hresolved04-28

Cite this

Pinecone posted 6 status incidents in April 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Pinecone in April 2025
Vendor
Pinecone
Date
URL
https://rewindex.com/company/pinecone/2025/04

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