# Pinecone in April 2025: incidents, uptime and changes

> Pinecone in April 2025: 6 incidents on its status page (4 major or critical), 99.22% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pinecone’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pinecone/2025/04
Last updated: 2025-05-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 0
- By vendor impact label: major 4, minor 2
- Uptime (vendor-reported): 99.22% free of major/critical incidents, 98.30% free of any incident; outage time 5 h 35 min, incident time 12 h 13 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2025](https://rewindex.com/company/pinecone/2025/03.md) · Next: [May 2025](https://rewindex.com/company/pinecone/2025/05.md) · [All months](https://rewindex.com/company/pinecone/reports.md) · [Pinecone](https://rewindex.com/company/pinecone.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Serverless\]\[Azure\]\[eastus2\] Increased latency and 5xx errors on upserts](https://rewindex.com/company/pinecone/incidents/02bt9ggpyf2j.md) | major | 2025-04-09 14:56 UTC | 2025-04-09 15:32 UTC | 36 min | resolved |
| [\[Serverless\]\[GCP\]\[us-central1\] 500 errors on queries for some indexes](https://rewindex.com/company/pinecone/incidents/3g42dnb91qkj.md) | major | 2025-04-23 09:00 UTC | 2025-04-23 12:50 UTC | 3.8 h | resolved |
| [\[Serverless\] \[AWS\] \[us-east-1\] Delays in index creation and deletion operations](https://rewindex.com/company/pinecone/incidents/s5dzml2sq89l.md) | major | 2025-04-24 11:41 UTC | 2025-04-24 12:33 UTC | 52 min | resolved |
| [\[Assistant\] File uploads and deletions not processing](https://rewindex.com/company/pinecone/incidents/7w9v78t02w5c.md) | major | 2025-04-25 15:03 UTC | 2025-04-25 15:20 UTC | 17 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Serverless\]\[Azure\]\[eastus2\] Increased latency and 5xx errors on upserts](https://rewindex.com/company/pinecone/incidents/02bt9ggpyf2j.md) | major | 2025-04-09 14:56 UTC | 2025-04-09 15:32 UTC | 36 min | resolved |
| [\[Serverless\]\[AWS\]\[us-east-1\] gRPC status code 14 (503 errors) on some queries](https://rewindex.com/company/pinecone/incidents/1wph7wgcnwdy.md) | minor | 2025-04-10 02:43 UTC | 2025-04-10 03:06 UTC | 23 min | resolved |
| [\[Serverless\]\[GCP\]\[us-central1\] 500 errors on queries for some indexes](https://rewindex.com/company/pinecone/incidents/3g42dnb91qkj.md) | major | 2025-04-23 09:00 UTC | 2025-04-23 12:50 UTC | 3.8 h | resolved |
| [\[Serverless\] \[AWS\] \[us-east-1\] Delays in index creation and deletion operations](https://rewindex.com/company/pinecone/incidents/s5dzml2sq89l.md) | major | 2025-04-24 11:41 UTC | 2025-04-24 12:33 UTC | 52 min | resolved |
| [\[Assistant\] File uploads and deletions not processing](https://rewindex.com/company/pinecone/incidents/7w9v78t02w5c.md) | major | 2025-04-25 15:03 UTC | 2025-04-25 15:20 UTC | 17 min | resolved |
| [Elevated latencies on file ingestion in Assistant (US)](https://rewindex.com/company/pinecone/incidents/wlgjq2h2cr5m.md) | minor | 2025-04-28 08:30 UTC | 2025-04-28 14:45 UTC | 6.3 h | resolved |

## Cite this

Pinecone posted 6 status incidents in April 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pinecone/2025/04
- Citation: Pinecone, “Pinecone in April 2025” (2025-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pinecone/2025/04 (CC BY 4.0).
- Markdown link: `[Pinecone: Pinecone in April 2025 (2025-04-01)](https://rewindex.com/company/pinecone/2025/04)`


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Canonical: https://rewindex.com/company/pinecone/2025/04 · Markdown: https://rewindex.com/company/pinecone/2025/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:35.511Z