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CompaniesPendoIncidents

Pendo: Degradation of Account and Visitor Reports

CriticalStatus: resolvededitedStarted Resolved (1.2 h)3 updatesstatus.pendo.io (opens in new tab)

Affected components: AU environment - app.au.pendo.ioEU environment - app.eu.pendo.ioJPN environment - app.jpn.pendo.io - Pendo UIUS1 environment - us1.app.pendo.ioUS environment - app.pendo.io

Timeline of updates

  1. investigating

    We are investigating a disruption affecting Account and Visitor reports. Customers may experience reports that fail to load, and the Events table on the Account and Visitor Overview pages may also be affected.
    Our team is actively investigating to determine the scope and cause. We will provide an update as more information becomes available.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.pendo.io (opens in new tab).

Cite this

Status incident (vendor impact label: critical) posted by Pendo, started 2026-11-04 14:50 UTC, resolved after 1.2 h, 3 update(s); edited after publishing.

Title
Degradation of Account and Visitor Reports
Vendor
Pendo
Date
URL
https://rewindex.com/company/pendo/incidents/3bv52h9g13x2

Pendo profileRecent Pendo incidentsAll outages on November 4, 2026Pendo in November 2026MarkdownJSON