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ChangesPendoDegradation of Account and Visitor Reports

Pendo: Critical incident: Degradation of Account and Visitor Reports

Major incidentcritical (vendor)Changed Detected status.pendo.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Pendo removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Degradation of Account and Visitor Reports
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-11-04 14:50 UTC
AddedAffected components#5
Before: not present
After: AU environment - app.au.pendo.io, EU environment - app.eu.pendo.io, JPN environment - app.jpn.pendo.io, - Pendo UI, US1 environment - us1.app.pendo.io, US environment - app.pendo.io
AddedUpdateinvestigating#6
Before: not present
After: We are investigating a disruption affecting Account and Visitor reports. Customers may experience reports that fail to load, and the Events table on the Account and Visitor Overview pages may also be affected. Our team is actively investigating to determine the scope and cause. We will provide an update as more information becomes available.

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History of this incident

TodayWednesday, November 4Wed, Nov 4

3 incident changes

Cite this

Critical incident: Degradation of Account and Visitor Reports on Pendo’s status page, changed 2026-11-04 14:50 UTC (change 1 of 3).

Title
Critical incident: Degradation of Account and Visitor Reports
Vendor
Pendo
Date
URL
https://rewindex.com/change/i5a38e42becbf8f

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