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CompaniesPendoMonthly reportsMay 2021

Pendo in May 2021: incidents, uptime and changes

4incidents posted
1labelled major or critical
96.29%free of major/critical
95.97%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 27 h 33 min, incident time 29 h 57 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Feedback UnavailableCritical28 hresolved05-14

Other incidents 3

IncidentImpactStartedDurationStatusDay
Issues uploading CSVsMinor1.6 hresolved05-04
NPS Responses Page UnavailableMinor45 minresolved05-06
User page content not loading for customers with FeedbackMinor2.8 hresolved05-14

Cite this

Pendo posted 4 status incidents in May 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Pendo in May 2021
Vendor
Pendo
Date
URL
https://rewindex.com/company/pendo/2021/05

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