# Pendo in May 2021: incidents, uptime and changes

> Pendo in May 2021: 4 incidents on its status page (1 major or critical), 96.29% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pendo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pendo/2021/05
Last updated: 2021-06-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 3
- Uptime (vendor-reported): 96.29% free of major/critical incidents, 95.97% free of any incident; outage time 27 h 33 min, incident time 29 h 57 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2021](https://rewindex.com/company/pendo/2021/04.md) · Next: [June 2021](https://rewindex.com/company/pendo/2021/06.md) · [All months](https://rewindex.com/company/pendo/reports.md) · [Pendo](https://rewindex.com/company/pendo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Feedback Unavailable](https://rewindex.com/company/pendo/incidents/swg4fys307xp.md) | critical | 2021-05-14 17:38 UTC | 2021-05-15 21:11 UTC | 28 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues uploading CSVs](https://rewindex.com/company/pendo/incidents/hbwbm6zzcc48.md) | minor | 2021-05-04 19:03 UTC | 2021-05-04 20:42 UTC | 1.6 h | resolved |
| [NPS Responses Page Unavailable](https://rewindex.com/company/pendo/incidents/4bvbgfjp0q8j.md) | minor | 2021-05-06 00:37 UTC | 2021-05-06 01:22 UTC | 45 min | resolved |
| [Feedback Unavailable](https://rewindex.com/company/pendo/incidents/swg4fys307xp.md) | critical | 2021-05-14 17:38 UTC | 2021-05-15 21:11 UTC | 28 h | resolved |
| [User page content not loading for customers with Feedback](https://rewindex.com/company/pendo/incidents/2ggfnttf2t4n.md) | minor | 2021-05-14 18:51 UTC | 2021-05-14 21:36 UTC | 2.8 h | resolved |

## Cite this

Pendo posted 4 status incidents in May 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pendo/2021/05
- Citation: Pendo, “Pendo in May 2021” (2021-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pendo/2021/05 (CC BY 4.0).
- Markdown link: `[Pendo: Pendo in May 2021 (2021-05-01)](https://rewindex.com/company/pendo/2021/05)`


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Canonical: https://rewindex.com/company/pendo/2021/05 · Markdown: https://rewindex.com/company/pendo/2021/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:38.868Z