rewindex

CompaniesPandaDocMonthly reportsMarch 2019

PandaDoc in March 2019: incidents, uptime and changes

5incidents posted
1labelled major or critical
99.65%free of major/critical
99.15%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 32 min, incident time 6 h 18 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 2 · No impact listed 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
PDF generation issueMajor2.5 hresolved03-16

Other incidents 4

IncidentImpactStartedDurationStatusDay
We are experiencing temporary slowness within the application.No impact listed1.6 hresolved03-05
PDF download of completed documents is unavailableMinor3.2 hresolved03-27
Webhooks are unavailableMinor34 minresolved03-27
Tokens are not auto-populated once creating documents from Copper and Nutshell Chrome extensionsNo impact listed9.4 hresolved03-29

Cite this

PandaDoc posted 5 status incidents in March 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
PandaDoc in March 2019
Vendor
PandaDoc
Date
URL
https://rewindex.com/company/pandadoc/2019/03

All PandaDoc monthsRecent incidentsMarkdown