Omni Analytics change history: Model and Query Loading Failures in East USA

Omni Analytics reported a critical East USA incident: reports and new analyses loaded slowly or failed to load from 2024-10-17 20:46 UTC until 2024-10-17 23:43 UTC, lasting 2 h 57 min. A fix was applied at 10-17 22:19 UTC; the vendor said it would perform a root cause analysis and take steps to prevent recurrence.