ngrok: `jp` region is down for new tunnel starts and endpoint configuration changes
Affected components: Agent Connectivity - Region - JPRegion - JP
Timeline of updates
- identified
The `jp` region is unable to update state, as such new tunnel starts will fail and changes to configuration for endpoints and Edges will fail. Existing tunnels are still working. The team has identified the issue and is working on mitigation.
- identified
We are continuing to work on a fix for this issue.
- monitoring
We are seeing `jp` recover and are continuing to monitor.
- resolved
We are fully recovered in `jp`.
Changes Rewindex caught on this incident
- Mar 7, 2024Major incident: `jp` region is down for new tunnel starts and endpoint configuration changes
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).