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New Relic: Data Irregularities

Impact: majorStatus: resolvedStarted Resolved (2.7 h)6 updatesSource: stspg.io (opens in new tab)
Summary

New Relic reported a major degradation starting 2026-03-03 00:19 UTC, resolved at 2026-03-03 02:59 UTC. Some customers in the US and EU regions experienced delayed data in queries, charts, and dashboards, plus delayed or missing alert notifications; later updates identified continuing impact in the US region.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Alert Notifications : US - Infrastructure : USData Ingest : Europe - OTLP API : EuropeData Ingest : Europe - Trace API : EuropeData Ingest : US - Browser Agent : USData Ingest : US - Infrastructure Agent : USData Ingest : US - APM Agent : USData Ingest : US - Event API : USData Ingest : US - Incident Intelligence API : USAlert Notifications : Europe - NRQL : EuropeAlert Notifications : US - Logs : USAlert Notifications : US - Browser : USData Ingest : Europe - Synthetics : EuropeData Ingest : US - Mobile Agent : USData Ingest : US - OTLP API : USData Ingest : Europe - Log API : EuropeAlert Notifications : Europe - Synthetics : EuropeAlert Notifications : US - NRQL : USData Ingest : US - Trace API : USAlert Notifications : Europe - APM : EuropeAlert Notifications : Europe - Mobile : EuropeData Ingest : Europe - Infrastructure Agent : EuropeAlert Notifications : Europe - Logs : EuropeData Ingest : Europe - Mobile Agent : EuropeData Ingest : Europe - Incident Intelligence API : EuropeAlert Notifications : US - Serverless : USData Ingest : US - Log API : USAlert Notifications : US - Synthetics : USAlert Notifications : US - APM : USData Ingest : US - Metric API : USAlert Notifications : Europe - Browser : EuropeData Ingest : Europe - Metric API : EuropeData Ingest : US - Synthetics : USAlert Notifications : Europe - Serverless : EuropeData Ingest : Europe - APM Agent : EuropeAlert Notifications : US - Mobile : USData Ingest : Europe - Event API : EuropeAlert Notifications : Europe - Infrastructure : EuropeData Ingest : Europe - Browser Agent : Europe

Timeline of updates

  1. investigating

    Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

  2. investigating

    Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

  3. investigating

    We are continuing to investigate an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

  4. investigating

    We are still investigating the an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have been seeing signs of recovery, and will continue to provide updates until services are restored to normal operations.

  5. monitoring

    We continue to see signs of recovery as we monitor impacted services. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We will continue to provide updates until services return to normal operations.

  6. resolved

    We resolved this service interruption and impacted services have returned to normal operation. Between 00:11 UTC and 02:45 UTC on March 3rd, 2026, some customers may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for impacted data.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). New Relic profile · Recent New Relic incidents · Markdown · JSON