# New Relic: Data Irregularities

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-03 00:19 UTC · Resolved: 2026-03-03 02:59 UTC · Duration: 2.7 h
- Updates: 6 · Affected components: Alert Notifications : US - Infrastructure : US, Data Ingest : Europe - OTLP API : Europe, Data Ingest : Europe - Trace API : Europe, Data Ingest : US - Browser Agent : US, Data Ingest : US - Infrastructure Agent : US, Data Ingest : US - APM Agent : US, Data Ingest : US - Event API : US, Data Ingest : US - Incident Intelligence API : US, Alert Notifications : Europe - NRQL : Europe, Alert Notifications : US - Logs : US, Alert Notifications : US - Browser : US, Data Ingest : Europe - Synthetics : Europe, Data Ingest : US - Mobile Agent : US, Data Ingest : US - OTLP API : US, Data Ingest : Europe - Log API : Europe, Alert Notifications : Europe - Synthetics : Europe, Alert Notifications : US - NRQL : US, Data Ingest : US - Trace API : US, Alert Notifications : Europe - APM : Europe, Alert Notifications : Europe - Mobile : Europe, Data Ingest : Europe - Infrastructure Agent : Europe, Alert Notifications : Europe - Logs : Europe, Data Ingest : Europe - Mobile Agent : Europe, Data Ingest : Europe - Incident Intelligence API : Europe, Alert Notifications : US - Serverless : US, Data Ingest : US - Log API : US, Alert Notifications : US - Synthetics : US, Alert Notifications : US - APM : US, Data Ingest : US - Metric API : US, Alert Notifications : Europe - Browser : Europe, Data Ingest : Europe - Metric API : Europe, Data Ingest : US - Synthetics : US, Alert Notifications : Europe - Serverless : Europe, Data Ingest : Europe - APM Agent : Europe, Alert Notifications : US - Mobile : US, Data Ingest : Europe - Event API : Europe, Alert Notifications : Europe - Infrastructure : Europe, Data Ingest : Europe - Browser Agent : Europe
- [Vendor status page: https://stspg.io/8y4n64vb5h5y](https://stspg.io/8y4n64vb5h5y)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Summary

New Relic reported a major degradation starting 2026-03-03 00:19 UTC, resolved at 2026-03-03 02:59 UTC. Some customers in the US and EU regions experienced delayed data in queries, charts, and dashboards, plus delayed or missing alert notifications; later updates identified continuing impact in the US region. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-03 00:19 UTC: Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
- **investigating** 2026-03-03 00:21 UTC: Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
- **investigating** 2026-03-03 00:36 UTC: We are continuing to investigate an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
- **investigating** 2026-03-03 01:02 UTC: We are still investigating the an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have been seeing signs of recovery, and will continue to provide updates until services are restored to normal operations.
- **monitoring** 2026-03-03 02:28 UTC: We continue to see signs of recovery as we monitor impacted services. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We will continue to provide updates until services return to normal operations.
- **resolved** 2026-03-03 02:59 UTC: We resolved this service interruption and impacted services have returned to normal operation. Between 00:11 UTC and 02:45 UTC on March 3rd, 2026, some customers may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for impacted data.

## Rewindex changes for this incident

- 2026-03-03 00:19 UTC: [Major incident: Data Irregularities](https://rewindex.com/change/iee2440e00e6939.md)


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Canonical: https://rewindex.com/company/new-relic/incidents/y742xjh1g2vh · Markdown: https://rewindex.com/company/new-relic/incidents/y742xjh1g2vh.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/y742xjh1g2vh · Generated 2026-10-18T10:43:18.453Z