Changes / New Relic / Data Irregularities
New Relic: Major incident: Data Irregularities
Summary
New Relic reported a major degradation starting 2026-03-03 00:19 UTC, resolved at 2026-03-03 02:59 UTC. Some customers in the US and EU regions experienced delayed data in queries, charts, and dashboards, plus delayed or missing alert notifications; later updates identified continuing impact in the US region.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: Data Irregularities
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After: major
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After: resolved
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After: 2026-03-03 00:19 UTC
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After: 2026-03-03 02:59 UTC
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After: Alert Notifications : Europe - APM : Europe, Alert Notifications : Europe - Browser : Europe, Alert Notifications : Europe - Infrastructure : Europe, Alert Notifications : Europe - Logs : Europe, Alert Notifications : Europe - Mobile : Europe, Alert Notifications : Europe - NRQL : Europe, Alert Notifications : Europe - Serverless : Europe, Alert Notifications : Europe - Synthetics : Europe, Alert Notifications : US - APM : US, Alert Notifications : US - Browser : US, Alert Notifications : US - Infrastructure : US, Alert Notifications : US - Logs : US, Alert Notifications : US - Mobile : US, Alert Notifications : US - NRQL : US, Alert Notifications : US - Serverless : US, Alert Notifications : US - Synthetics : US, Data Ingest : Europe - APM Agent : Europe, Data Ingest : Europe - Browser Agent : Europe, Data Ingest : Europe - Event API : Europe, Data Ingest : Europe - Incident Intelligence API : Europe, Data Ingest : Europe - Infrastructure Agent : Europe, Data Ingest : Europe - Log API : Europe, Data Ingest : Europe - Metric API : Europe, Data Ingest : Europe - Mobile Agent : Europe, Data Ingest : Europe - OTLP API : Europe, Data Ingest : Europe - Synthetics : Europe, Data Ingest : Europe - Trace API : Europe, Data Ingest : US - APM Agent : US, Data Ingest : US - Browser Agent : US, Data Ingest : US - Event API : US, Data Ingest : US - Incident Intelligence API : US, Data Ingest : US - Infrastructure Agent : US, Data Ingest : US - Log API : US, Data Ingest : US - Metric API : US, Data Ingest : US - Mobile Agent : US, Data Ingest : US - OTLP API : US, Data Ingest : US - Synthetics : US, Data Ingest : US - Trace API : US
Before: not present
After: Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
Before: not present
After: Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
Before: not present
After: We are continuing to investigate an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
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After: We are still investigating the an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have been seeing signs of recovery, and will continue to provide updates until services are restored to normal operations.
Before: not present
After: We continue to see signs of recovery as we monitor impacted services. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We will continue to provide updates until services return to normal operations.
Before: not present
After: We resolved this service interruption and impacted services have returned to normal operation. Between 00:11 UTC and 02:45 UTC on March 3rd, 2026, some customers may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for impacted data.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Data Irregularities (this change) New Relic reported a major degradation starting 2026-03-03 00:19 UTC, resolved at 2026-03-03 02:59 UTC. Some customers in the US and EU regions experienced delayed data in queries, charts, and dashboards, plus delayed or missing alert notifications; later updates identified continuing impact in the US region. | Major incident |
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