# New Relic: Major incident: Data Irregularities

**Summary:** New Relic reported a major degradation starting 2026-03-03 00:19 UTC, resolved at 2026-03-03 02:59 UTC. Some customers in the US and EU regions experienced delayed data in queries, charts, and dashboards, plus delayed or missing alert notifications; later updates identified continuing impact in the US region. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-03-03 00:19 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/8y4n64vb5h5y](https://stspg.io/8y4n64vb5h5y)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)
- Versions: before (none: first archived) → after incident\_version:283/y742xjh1g2vh@9b6eff682df8
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Data Irregularities
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-03 00:19 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-03 02:59 UTC
```

**6. Added: Affected components**

```diff
+ Alert Notifications : Europe - APM : Europe, Alert Notifications : Europe - Browser : Europe, Alert Notifications : Europe - Infrastructure : Europe, Alert Notifications : Europe - Logs : Europe, Alert Notifications : Europe - Mobile : Europe, Alert Notifications : Europe - NRQL : Europe, Alert Notifications : Europe - Serverless : Europe, Alert Notifications : Europe - Synthetics : Europe, Alert Notifications : US - APM : US, Alert Notifications : US - Browser : US, Alert Notifications : US - Infrastructure : US, Alert Notifications : US - Logs : US, Alert Notifications : US - Mobile : US, Alert Notifications : US - NRQL : US, Alert Notifications : US - Serverless : US, Alert Notifications : US - Synthetics : US, Data Ingest : Europe - APM Agent : Europe, Data Ingest : Europe - Browser Agent : Europe, Data Ingest : Europe - Event API : Europe, Data Ingest : Europe - Incident Intelligence API : Europe, Data Ingest : Europe - Infrastructure Agent : Europe, Data Ingest : Europe - Log API : Europe, Data Ingest : Europe - Metric API : Europe, Data Ingest : Europe - Mobile Agent : Europe, Data Ingest : Europe - OTLP API : Europe, Data Ingest : Europe - Synthetics : Europe, Data Ingest : Europe - Trace API : Europe, Data Ingest : US - APM Agent : US, Data Ingest : US - Browser Agent : US, Data Ingest : US - Event API : US, Data Ingest : US - Incident Intelligence API : US, Data Ingest : US - Infrastructure Agent : US, Data Ingest : US - Log API : US, Data Ingest : US - Metric API : US, Data Ingest : US - Mobile Agent : US, Data Ingest : US - OTLP API : US, Data Ingest : US - Synthetics : US, Data Ingest : US - Trace API : US
```

**7. Added: Update** (investigating) · 2026-03-03 00:19 UTC

```diff
+ Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
```

**8. Added: Update** (investigating) · 2026-03-03 00:21 UTC

```diff
+ Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
```

**9. Added: Update** (investigating) · 2026-03-03 00:36 UTC

```diff
+ We are continuing to investigate an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
```

**10. Added: Update** (investigating) · 2026-03-03 01:02 UTC

```diff
+ We are still investigating the an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have been seeing signs of recovery, and will continue to provide updates until services are restored to normal operations.
```

**11. Added: Update** (monitoring) · 2026-03-03 02:28 UTC

```diff
+ We continue to see signs of recovery as we monitor impacted services. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We will continue to provide updates until services return to normal operations.
```

**12. Added: Update** (resolved) · 2026-03-03 02:59 UTC

```diff
+ We resolved this service interruption and impacted services have returned to normal operation. Between 00:11 UTC and 02:45 UTC on March 3rd, 2026, some customers may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for impacted data.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-03 00:19 UTC | Major incident: Data Irregularities (this change) | degradation |

All New Relic changes: [timeline](https://rewindex.com/company/new-relic/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/iee2440e00e6939 · Markdown: https://rewindex.com/change/iee2440e00e6939.md · JSON: https://rewindex.com/api/v1/changes/iee2440e00e6939 · Generated 2026-10-18T05:15:43.342Z