New Relic: Some AWS Infrastructure and Polling Metrics Delayed for US Region

AWS us-east-1 outage, Dec 7, 2021 · 71 vendors, 77 incidents

New Relic’s incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted +1 h 33 min vs the first vendor naming AWS)

“…Some AWS Infrastructure and Polling Metrics Delayed for US Region We’ve resolved the issue with missing AWS Metrics when polling from the us-east-1 region. Services have returned to their normal opera…”

flowchart LR
  root["AWS us-east-1<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>11 vendors, 9 blamed AWS<br/>Aptible, Firebolt, Honeycomb +8"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>16 vendors, 12 blamed AWS<br/>Maven Central, Pusher, Confluent +13"]:::blames
  root --> h4
  later["Later<br/>3 vendors, 2 blamed AWS<br/>Segment, Confluent, Doppler"]:::blames
  root --> later
  me["New Relic (this incident)<br/>posted +1 h 33 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.