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CompaniesNew RelicIncidents

New Relic: Alerts and UI Delays and Irregularities for US Region across multiple products

MinorStatus: resolvedStarted Resolved (1.9 h)1 updatestatus.newrelic.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 19:37 UTC and 22:52 UTC, some customers experienced irregularities in query results and dashboards. Notifications were impacted for some customers between 20:23 UTC and 22:02 UTC. We’ve resolved the issue with UI and alerts for Browser, Lookout, Auto-Telemetry with Pixie, and APM products in the US region. Services have returned to their normal operation.

From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-08-20 21:35 UTC, resolved after 1.9 h, 1 update(s).

Title
Alerts and UI Delays and Irregularities for US Region across multiple products
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/incidents/fjq12hbr33n4

New Relic profileRecent New Relic incidentsAll outages on August 20, 2021New Relic in August 2021MarkdownJSON