# New Relic: Alerts and UI Delays and Irregularities for US Region across multiple products

> New Relic status incident “Alerts and UI Delays and Irregularities for US Region across multiple products” on 2021-08-20: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/fjq12hbr33n4
Last updated: 2021-08-20T23:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-08-20 21:35 UTC · Resolved: 2021-08-20 23:26 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/fjq12hbr33n4](https://status.newrelic.com/incidents/fjq12hbr33n4)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-08-20 23:26 UTC: Between 19:37 UTC and 22:52 UTC, some customers experienced irregularities in query results and dashboards. Notifications were impacted for some customers between 20:23 UTC and 22:02 UTC. We’ve resolved the issue with UI and alerts for Browser, Lookout, Auto-Telemetry with Pixie, and APM products in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-08-20 21:35 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/fjq12hbr33n4
- Citation: New Relic, “Alerts and UI Delays and Irregularities for US Region across multiple products” (2021-08-20 21:35 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/fjq12hbr33n4 (CC BY 4.0).
- Markdown link: `[New Relic: Alerts and UI Delays and Irregularities for US Region across multiple products (2021-08-20)](https://rewindex.com/company/new-relic/incidents/fjq12hbr33n4)`


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Canonical: https://rewindex.com/company/new-relic/incidents/fjq12hbr33n4 · Markdown: https://rewindex.com/company/new-relic/incidents/fjq12hbr33n4.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/fjq12hbr33n4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:07:26.387Z