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New Relic: Trace UI Errors in US and EU Regions

MinorStatus: resolvedStarted Resolved (29 min)1 updatestatus.newrelic.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 17:00 UTC and 18:34 UTC on September 5th, some customers in the US and EU regions may have experienced receiving errors when attempting to view trace details within the UI. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2023-09-05 18:08 UTC, resolved after 29 min, 1 update(s).

Title
Trace UI Errors in US and EU Regions
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/incidents/5zhsjd9y966q

New Relic profileRecent New Relic incidentsAll outages on September 5, 2023New Relic in September 2023MarkdownJSON