rewindex

CompaniesNew RelicIncidents

New Relic: Infrastructure and NRQL Alerts Delays or False Positive for EU Region

MinorStatus: resolvedStarted Resolved (20 min)1 updatestatus.newrelic.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 19:30 and 20:01 UTC, some customers experienced delayed or false positive Infrastructure and NRQL alert notifications. We’ve resolved the issue with alerts for Infrastructure and NRQL queries in the EU region. Services have returned to their normal operation.

From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-05-10 20:25 UTC, resolved after 20 min, 1 update(s).

Title
Infrastructure and NRQL Alerts Delays or False Positive for EU Region
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/incidents/5mxvgs8rjchx

New Relic profileRecent New Relic incidentsAll outages on May 10, 2020New Relic in May 2020MarkdownJSON