# New Relic: Infrastructure and NRQL Alerts Delays or False Positive for EU Region

> New Relic status incident “Infrastructure and NRQL Alerts Delays or False Positive for EU Region” on 2020-05-10: impact minor (vendor’s label), 20 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/5mxvgs8rjchx
Last updated: 2020-05-10T20:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-05-10 20:25 UTC · Resolved: 2020-05-10 20:45 UTC · Duration: 20 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/5mxvgs8rjchx](https://status.newrelic.com/incidents/5mxvgs8rjchx)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-05-10 20:45 UTC: Between 19:30 and 20:01 UTC, some customers experienced delayed or false positive Infrastructure and NRQL alert notifications. We’ve resolved the issue with alerts for Infrastructure and NRQL queries in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-05-10 20:25 UTC, resolved after 20 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/5mxvgs8rjchx
- Citation: New Relic, “Infrastructure and NRQL Alerts Delays or False Positive for EU Region” (2020-05-10 20:25 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/5mxvgs8rjchx (CC BY 4.0).
- Markdown link: `[New Relic: Infrastructure and NRQL Alerts Delays or False Positive for EU Region (2020-05-10)](https://rewindex.com/company/new-relic/incidents/5mxvgs8rjchx)`


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Canonical: https://rewindex.com/company/new-relic/incidents/5mxvgs8rjchx · Markdown: https://rewindex.com/company/new-relic/incidents/5mxvgs8rjchx.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/5mxvgs8rjchx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:56:57.106Z