New Relic: Timeouts in New Relic APM and some API endpoints
Timeline of updates
- resolved
Between 17:57 and 18:20 UTC, some customers experienced timeouts with APM agents and some API endpoints. Data will not be recovered. We’ve resolved the issue with UI and alerts for APM and APIs in the US region. Services have returned to their normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by New Relic, started 2020-05-27 19:04 UTC, resolved after 0 min, 1 update(s).
- Title
- Timeouts in New Relic APM and some API endpoints
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/3gxlxbkn1996
New Relic profileRecent New Relic incidentsAll outages on May 27, 2020New Relic in May 2020MarkdownJSON