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CompaniesMuxIncidents

Mux: Mux Data Missing Some EU Views

MajorStatus: identifiededitedStarted Not resolved4 updatesstatus.mux.com (opens in new tab)

Affected components: Mux Data - Data Collection

Timeline of updates

  1. investigating

    We are investigating a missing views issue affecting customers collection in the EU.

  2. investigating

    We are seeing roughly half of all collected views from the EU are missing, and have been missing for several months. Realtime metrics and alerting are unaffected. We are continuing to investigate.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. identified

    We are collecting and storing all views from the EU as of 22:16 UTC. We are evaluating if any previous missing views are recoverable.

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Cite this

Status incident (vendor impact label: major) posted by Mux, started 2026-11-12 21:00 UTC, not resolved, 4 update(s); edited after publishing.

Title
Mux Data Missing Some EU Views
Vendor
Mux
Date
URL
https://rewindex.com/company/mux/incidents/hn5165l6z9q6

Mux profileRecent Mux incidentsAll outages on November 12, 2026Mux in November 2026MarkdownJSON