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CompaniesMuxMonthly reportsSeptember 2023

Mux in September 2023: incidents, uptime and changes

5incidents posted
1labelled major or critical
99.72%free of major/critical
95.40%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h, incident time 33 h 6 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 4

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Elevated 5xx errors and slower response times for Mux Data Historical dashboards and APIsMajor2.0 hresolved09-21

Other incidents 4

IncidentImpactStartedDurationStatusDay
Incomplete data in Monitoring Dashboard and APIs for a small number of customersMinor2.2 hresolved09-19
Unexpected live stream disconnects and playback failures/stallingMinor21 hresolved09-21
Delayed data in Mux Data Monitoring dashboard and APIsMinor2.0 hresolved09-27
Delayed data in Mux Data Monitoring dashboard and APIsMinor5.9 hresolved09-28

Cite this

Mux posted 5 status incidents in September 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Mux in September 2023
Vendor
Mux
Date
URL
https://rewindex.com/company/mux/2023/09

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