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CompaniesMessageBird (Bird)Incidents

MessageBird (Bird): Customers not able to send WhatsApp messages due to payment issues

MinorStatus: resolvedStarted Resolved (17 h)1 updatestatus.bird.com (opens in new tab)

Timeline of updates

  1. resolved

    Meta has confirmed the issue has been fully mitigated on their side. Our engineering and support team have also confirmed that all affected customers can now receive inbound messages with no issues. Should you experience any issues related to inbound messaging, please reach out to our support team. We apologise for any inconvenience this may have caused you.

From MessageBird (Bird)’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bird.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2022-10-29 16:40 UTC, resolved after 17 h, 1 update(s).

Title
Customers not able to send WhatsApp messages due to payment issues
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/incidents/jwlcbppx68mh

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