# MessageBird (Bird): Customers not able to send WhatsApp messages due to payment issues

> MessageBird (Bird) status incident “Customers not able to send WhatsApp messages due to payment issues” on 2022-10-29: impact minor (vendor’s label), 17 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/jwlcbppx68mh
Last updated: 2022-10-30T09:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-10-29 16:40 UTC · Resolved: 2022-10-30 09:33 UTC · Duration: 17 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/jwlcbppx68mh](https://status.bird.com/incidents/jwlcbppx68mh)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2022-10-30 09:33 UTC: Meta has confirmed the issue has been fully mitigated on their side. Our engineering and support team have also confirmed that all affected customers can now receive inbound messages with no issues. Should you experience any issues related to inbound messaging, please reach out to our support team. We apologise for any inconvenience this may have caused you.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2022-10-29 16:40 UTC, resolved after 17 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/jwlcbppx68mh
- Citation: MessageBird (Bird), “Customers not able to send WhatsApp messages due to payment issues” (2022-10-29 16:40 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/jwlcbppx68mh (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Customers not able to send WhatsApp messages due to payment issues (2022-10-29)](https://rewindex.com/company/messagebird-bird/incidents/jwlcbppx68mh)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/jwlcbppx68mh · Markdown: https://rewindex.com/company/messagebird-bird/incidents/jwlcbppx68mh.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/jwlcbppx68mh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:22:55.343Z