Companies / Mattermost / incidents

Mattermost: Incident with Community

Impact: majorStatus: resolvedStarted Resolved (3.5 h)8 updatesSource: stspg.io (opens in new tab)
Summary

Mattermost Community experienced degraded availability in a major incident starting 2023-09-05 04:12 UTC and lasting 3 h 33 min, until resolution at 2023-09-05 07:45 UTC. Mattermost applied a mitigation at 09-05 07:29 UTC; no specific cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Community

Timeline of updates

  1. investigating

    We are currently investigating issues with Mattermost community

  2. investigating

    We are investigating reports of degraded availability for Community. We’re investigating the cause and will provide more information as soon as it's available.

  3. investigating

    We are still investigating reports of degraded availability for Community. We are continuing to investigate the cause and will provide more information as soon as it's available

  4. identified

    We identified an issue that impacts the availability of Community. We are working on mitigation and we will provide more information as soon as it's available.

  5. identified

    We are still working on mitigation. We will provide more information as soon as it's available.

  6. identified

    We are still working on mitigation. We will provide more information as soon as it's available.

  7. monitoring

    We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.

  8. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mattermost profile · Recent Mattermost incidents · Markdown · JSON