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CompaniesLlamaIndexMonthly reportsFebruary 2025

LlamaIndex in February 2025: incidents, uptime and changes

7incidents posted
2labelled major or critical
98.19%free of major/critical
96.20%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 12 h 6 min, incident time 25 h 29 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 1 · No impact listed 4

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
LlamaParse is downCritical48 minresolved02-26
Degraded performance on LlamaCloudMajor11 hresolved02-20

Other incidents 5

IncidentImpactStartedDurationStatusDay
LlamaParse Premium Mode under high loads, might take longer than usualMinor13 hresolved02-01
Premium Job Processing DegradedNo impact listed1.1 hresolved02-04
Degraded ServiceNo impact listed38 minresolved02-21
Degradation in Service - OpenAI Related QueriesNo impact listed1.2 hresolved02-27
LlamaParse UnavailableNo impact listed1.8 hresolved02-27

Cite this

LlamaIndex posted 7 status incidents in February 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
LlamaIndex in February 2025
Vendor
LlamaIndex
Date
URL
https://rewindex.com/company/llamaindex/2025/02

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