# LlamaIndex in February 2025: incidents, uptime and changes

> LlamaIndex in February 2025: 7 incidents on its status page (2 major or critical), 98.19% free of major or critical incidents (vendor-reported). From Rewindex’s archive of LlamaIndex’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/llamaindex/2025/02
Last updated: 2025-03-01T00:00:00Z

- Incidents posted: 7 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 1, none 4
- Uptime (vendor-reported): 98.19% free of major/critical incidents, 96.20% free of any incident; outage time 12 h 6 min, incident time 25 h 29 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2025](https://rewindex.com/company/llamaindex/2025/01.md) · Next: [March 2025](https://rewindex.com/company/llamaindex/2025/03.md) · [All months](https://rewindex.com/company/llamaindex/reports.md) · [LlamaIndex](https://rewindex.com/company/llamaindex.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [LlamaParse is down](https://rewindex.com/company/llamaindex/incidents/wc97cp6v1xwk.md) | critical | 2025-02-26 10:21 UTC | 2025-02-26 11:09 UTC | 48 min | resolved |
| [Degraded performance on LlamaCloud](https://rewindex.com/company/llamaindex/incidents/y3xvlv92q8bc.md) | major | 2025-02-20 10:29 UTC | 2025-02-20 21:47 UTC | 11 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [LlamaParse Premium Mode under high loads, might take longer than usual](https://rewindex.com/company/llamaindex/incidents/73pf2r846g12.md) | minor | 2025-02-01 06:04 UTC | 2025-02-01 19:27 UTC | 13 h | resolved |
| [Premium Job Processing Degraded](https://rewindex.com/company/llamaindex/incidents/w53vcvwhv9qg.md) | none | 2025-02-04 04:52 UTC | 2025-02-04 06:00 UTC | 1.1 h | resolved |
| [Degraded performance on LlamaCloud](https://rewindex.com/company/llamaindex/incidents/y3xvlv92q8bc.md) | major | 2025-02-20 10:29 UTC | 2025-02-20 21:47 UTC | 11 h | resolved |
| [Degraded Service](https://rewindex.com/company/llamaindex/incidents/qym2myr5t6wn.md) | none | 2025-02-21 19:33 UTC | 2025-02-21 20:11 UTC | 38 min | resolved |
| [LlamaParse is down](https://rewindex.com/company/llamaindex/incidents/wc97cp6v1xwk.md) | critical | 2025-02-26 10:21 UTC | 2025-02-26 11:09 UTC | 48 min | resolved |
| [Degradation in Service - OpenAI Related Queries](https://rewindex.com/company/llamaindex/incidents/ymyrfhq698v1.md) | none | 2025-02-27 00:29 UTC | 2025-02-27 01:40 UTC | 1.2 h | resolved |
| [LlamaParse Unavailable](https://rewindex.com/company/llamaindex/incidents/9n48nv5fps3k.md) | none | 2025-02-27 01:40 UTC | 2025-02-27 03:30 UTC | 1.8 h | resolved |

## Cite this

LlamaIndex posted 7 status incidents in February 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/llamaindex/2025/02
- Citation: LlamaIndex, “LlamaIndex in February 2025” (2025-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/llamaindex/2025/02 (CC BY 4.0).
- Markdown link: `[LlamaIndex: LlamaIndex in February 2025 (2025-02-01)](https://rewindex.com/company/llamaindex/2025/02)`


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Canonical: https://rewindex.com/company/llamaindex/2025/02 · Markdown: https://rewindex.com/company/llamaindex/2025/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:33:59.470Z