rewindex

CompaniesJiraIncidents

Jira: Intermittent errors when trying to open Attachments (Docs, PDFs, Spreadsheets)

MinorStatus: resolvedStarted Resolved (5.3 h)1 updatejira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 2022-09-16 12:00 UTC and 2022-09-20 21:00 UTC, some customers experienced issues opening attachments such as Docs, PDFs, Spreadsheets. The issue has been resolved and the service is operating normally.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2022-09-20 18:39 UTC, resolved after 5.3 h, 1 update(s).

Title
Intermittent errors when trying to open Attachments (Docs, PDFs, Spreadsheets)
Vendor
Jira
Date
URL
https://rewindex.com/company/jira/incidents/62n2r30whffq

Jira profileRecent Jira incidentsAll outages on September 20, 2022Jira in September 2022MarkdownJSON