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CompaniesJiraMonthly reportsSeptember 2022

Jira in September 2022: incidents, uptime and changes

8incidents posted
3labelled major or critical
99.48%free of major/critical
93.80%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 44 min, incident time 44 h 37 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 4 · No impact listed 1

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Error while creating Subtask on a ticketMajor1.9 hresolved09-06
Missing panels from Issue ViewMajor33 minresolved09-27
Application modules - e.g. general page - may fail to render for some Connect AppsMajor1.3 hresolved09-27

Other incidents 5

IncidentImpactStartedDurationStatusDay
Non-English language in site and app notifications contain strange charactersMinor7.2 hresolved09-14
Data residency location shows global on Admin panel UI instead of pinned location on few sitesMinor25 hresolved09-15
Intermittent errors when trying to open Attachments (Docs, PDFs, Spreadsheets)Minor5.3 hresolved09-20
Email Notification IssueNo impact listed26 hresolved09-28
Intermittent Notification Delay/FailureMinor3.8 hresolved09-28

Cite this

Jira posted 8 status incidents in September 2022 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Jira in September 2022
Vendor
Jira
Date
URL
https://rewindex.com/company/jira/2022/09

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