Hotjar: Delays in session processing
Timeline of updates
- resolved
This incident has now been resolved. Thanks for bearing with us! To recap, from 5:20 to 7:37 pm UTC, session processing was delayed. While trying to address this delay, we couldn't process the accumulated sessions, which meant that over 90% of the sessions captured during that time were lost. Our sampling engine will adjust to capture at a higher rate for the day to fill in for your plan's daily allowance.
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Hotjar, started 2023-08-24 17:57 UTC, resolved after 2.5 h, 1 update(s).
- Title
- Delays in session processing
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/75d4c3gp1xws
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