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CompaniesHotjarMonthly reportsSeptember 2022

Hotjar in September 2022: incidents, uptime and changes

14incidents posted
0labelled major or critical
100%free of major/critical
99.42%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 4 h 10 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 2 · No impact listed 12

Incidents 14

IncidentImpactStartedDurationStatusDay
Error when editing Workspace detailsNo impact listed2.9 hresolved09-01
Some users are unable to install the tracking codeMinor1.0 hresolved09-01
Intermittent outage of the whole app due to IP address changeNo impact listed3 minresolved09-05
Recordings lack CSS on Firefox and Windows 10No impact listed1.6 hresolved09-08
Feedback Dashboard data missing since Aug 26thNo impact listed1.5 hresolved09-08
Recording player was not accessible on Safari 15.6No impact listed0 minresolved09-08
Insights Isn't Loading in SafariNo impact listed1.1 hresolved09-12
Insights app unavailableNo impact listed0 minresolved09-15
Some users are experiencing a blank page/infinite loading in Insights.Minor3.1 hresolved09-21
Blank pages and infinite loading in InsightsNo impact listed24 hresolved09-22
Insights crashing in Recordings listNo impact listed1.1 hresolved09-26
Insights not loadingNo impact listed49 minresolved09-28
504 errors on InsightsNo impact listed54 minresolved09-29
Issues with the invitation process for team members to join a Hotjar OrganizationNo impact listed24 hresolved09-30

Cite this

Hotjar posted 14 status incidents in September 2022 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in September 2022
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2022/09

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