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CompaniesHotjarMonthly reportsDecember 2021

Hotjar in December 2021: incidents, uptime and changes

9incidents posted
0labelled major or critical
100%free of major/critical
99.89%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 45 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 1 · No impact listed 8

Incidents 9

IncidentImpactStartedDurationStatusDay
Elevated latency in script and serverNo impact listed22 hresolved12-06
Decrease in ingested SessionsNo impact listed0 minresolved12-07
Elevated of 5xx errors on our backedNo impact listed2.5 hresolved12-07
Survey notifications via SegmentNo impact listed22 minresolved12-08
Site Settings Page Doesn't LoadNo impact listed4.3 hresolved12-08
Loading Spinner appears on Insights pagesMinor45 minresolved12-15
Insights lists (Recordings, Surveys etc.) are not available for some usersNo impact listed1.7 hresolved12-15
Error when playing some RecordingsNo impact listed1.5 hresolved12-17
Site creation not completing successfullyNo impact listed6.6 hresolved12-17

Cite this

Hotjar posted 9 status incidents in December 2021 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in December 2021
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2021/12

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