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CompaniesHotjarMonthly reportsFebruary 2019

Hotjar in February 2019: incidents, uptime and changes

4incidents posted
1labelled major or critical
99.94%free of major/critical
98.69%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 21 min, incident time 8 h 48 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 1 · No impact listed 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
We are currently investigating an issue with elevated error rates across the system.Critical21 minresolved02-04

Other incidents 3

IncidentImpactStartedDurationStatusDay
E-mail notifications for Incoming Feedback responses are not being sentNo impact listed17 minresolved02-08
Incorrect geolocation information showing in Insights for visitorsMinor8.4 hresolved02-25
Partial loss of Recordings, Forms, and Heatmaps dataNo impact listed1.9 hresolved02-28

Cite this

Hotjar posted 4 status incidents in February 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in February 2019
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2019/02

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