# Hotjar in February 2019: incidents, uptime and changes

> Hotjar in February 2019: 4 incidents on its status page (1 major or critical), 99.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2019/02
Last updated: 2019-03-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 1, none 2
- Uptime (vendor-reported): 99.94% free of major/critical incidents, 98.69% free of any incident; outage time 21 min, incident time 8 h 48 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2019](https://rewindex.com/company/hotjar/2019/01.md) · Next: [March 2019](https://rewindex.com/company/hotjar/2019/03.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [We are currently investigating an issue with elevated error rates across the system.](https://rewindex.com/company/hotjar/incidents/4xrmjjcknvhf.md) | critical | 2019-02-04 21:10 UTC | 2019-02-04 21:31 UTC | 21 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [We are currently investigating an issue with elevated error rates across the system.](https://rewindex.com/company/hotjar/incidents/4xrmjjcknvhf.md) | critical | 2019-02-04 21:10 UTC | 2019-02-04 21:31 UTC | 21 min | resolved |
| [E-mail notifications for Incoming Feedback responses are not being sent](https://rewindex.com/company/hotjar/incidents/n1p4078b33k8.md) | none | 2019-02-08 13:34 UTC | 2019-02-08 13:51 UTC | 17 min | resolved |
| [Incorrect geolocation information showing in Insights for visitors](https://rewindex.com/company/hotjar/incidents/0brhml30wntn.md) | minor | 2019-02-25 08:24 UTC | 2019-02-25 16:51 UTC | 8.4 h | resolved |
| [Partial loss of Recordings, Forms, and Heatmaps data](https://rewindex.com/company/hotjar/incidents/5h1sy0klfs8d.md) | none | 2019-02-28 14:24 UTC | 2019-02-28 16:20 UTC | 1.9 h | resolved |

## Cite this

Hotjar posted 4 status incidents in February 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2019/02
- Citation: Hotjar, “Hotjar in February 2019” (2019-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2019/02 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in February 2019 (2019-02-01)](https://rewindex.com/company/hotjar/2019/02)`


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Canonical: https://rewindex.com/company/hotjar/2019/02 · Markdown: https://rewindex.com/company/hotjar/2019/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:07:28.117Z