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HeyGen: Seedance Outage

MajorStatus: resolvedStarted Resolved (2 min)2 updatesstatus.heygen.com (opens in new tab)

Affected components: https://app.heygen.comhttps://api.heygen.com

Timeline of updates

  1. monitoring

    Between 8:00AM and 11:00AM PST, Seedance requests failed or timed out. We've deployed a fix and error rates have returned to normal. We're continuing to monitor. Requests that failed during this window were not charged and can be retried now. We'll follow up if anything changes.

  2. resolved

    Requests that failed during this window were not charged and can be retried now. We'll follow up if anything changes.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on status.heygen.com (opens in new tab).

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