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CompaniesHelp ScoutIncidents

Help Scout: Connectivity issues

MinorStatus: resolvedStarted Resolved (26 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Slow page load times and performance issues have been resolved. We'll continue to monitor systems closely over the next few hours. Very sorry for the Saturday morning trouble!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2016-08-06 17:28 UTC, resolved after 26 min, 1 update(s).

Title
Connectivity issues
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/z49994fg1x8w

Help Scout profileRecent Help Scout incidentsAll outages on August 6, 2016Help Scout in August 2016MarkdownJSON