# Help Scout: Connectivity issues

> Help Scout status incident “Connectivity issues” on 2016-08-06: impact minor (vendor’s label), 26 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/z49994fg1x8w
Last updated: 2016-08-06T17:54:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-08-06 17:28 UTC · Resolved: 2016-08-06 17:54 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/z49994fg1x8w](https://status.helpscout.com/incidents/z49994fg1x8w)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2016-08-06 17:54 UTC: Slow page load times and performance issues have been resolved. We'll continue to monitor systems closely over the next few hours. Very sorry for the Saturday morning trouble!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2016-08-06 17:28 UTC, resolved after 26 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/z49994fg1x8w
- Citation: Help Scout, “Connectivity issues” (2016-08-06 17:28 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/z49994fg1x8w (CC BY 4.0).
- Markdown link: `[Help Scout: Connectivity issues (2016-08-06)](https://rewindex.com/company/help-scout/incidents/z49994fg1x8w)`


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Canonical: https://rewindex.com/company/help-scout/incidents/z49994fg1x8w · Markdown: https://rewindex.com/company/help-scout/incidents/z49994fg1x8w.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/z49994fg1x8w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:03:24.953Z