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CompaniesHelp ScoutIncidents

Help Scout: Intermittent Docs Sites loading issues

MinorStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    Our team investigated and resolved an issue that prevented some of our customers' Docs sites from loading. All sites should now be loading as expected. If you're still experiencing issues, please contact our support team so we can investigate further.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2025-12-22 06:00 UTC, resolved after 0 min, 1 update(s).

Title
Intermittent Docs Sites loading issues
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/yrw5z6cnh8vc

Help Scout profileRecent Help Scout incidentsAll outages on December 22, 2025Help Scout in December 2025MarkdownJSON