# Help Scout: Intermittent Docs Sites loading issues

> Help Scout status incident “Intermittent Docs Sites loading issues” on 2025-12-22: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/yrw5z6cnh8vc
Last updated: 2025-12-22T06:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-22 06:00 UTC · Resolved: 2025-12-22 06:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/158xzfq4lr9v](https://stspg.io/158xzfq4lr9v)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2025-12-22 06:00 UTC: Our team investigated and resolved an issue that prevented some of our customers' Docs sites from loading. All sites should now be loading as expected. If you're still experiencing issues, please contact our support team so we can investigate further.

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2025-12-22 06:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/yrw5z6cnh8vc
- Citation: Help Scout, “Intermittent Docs Sites loading issues” (2025-12-22 06:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/yrw5z6cnh8vc (CC BY 4.0).
- Markdown link: `[Help Scout: Intermittent Docs Sites loading issues (2025-12-22)](https://rewindex.com/company/help-scout/incidents/yrw5z6cnh8vc)`


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Canonical: https://rewindex.com/company/help-scout/incidents/yrw5z6cnh8vc · Markdown: https://rewindex.com/company/help-scout/incidents/yrw5z6cnh8vc.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/yrw5z6cnh8vc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:48:28.038Z