Help Scout: Slow Page Loads
Timeline of updates
- resolved
We're closing out this status event as we're observing improved performance with Chat. Our team is investigating the causes of today's issue to help prevent them in the future. We appreciate you bearing with us today!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2021-09-20 16:11 UTC, resolved after 3.3 h, 1 update(s).
- Title
- Slow Page Loads
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/ym8s4h7vdk7h
Help Scout profileRecent Help Scout incidentsAll outages on September 20, 2021Help Scout in September 2021MarkdownJSON