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CompaniesHelp ScoutIncidents

Help Scout: We're seeing errors when attempting to load the Inbox

No impact listedStatus: resolvedStarted Resolved (29 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We've identified the source of the issue and are seeing things work as expected. Thanks for your patience!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2024-08-14 17:14 UTC, resolved after 29 min, 1 update(s).

Title
We're seeing errors when attempting to load the Inbox
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/x050z7ll1yh7

Help Scout profileRecent Help Scout incidentsAll outages on August 14, 2024Help Scout in August 2024MarkdownJSON