Help Scout: Mobile App issues
Timeline of updates
- resolved
From approximately 3:10 PM - 5:00 PM ET, our team identified an issue with our mobile apps. During that time, you may not have been able to log into or use the mobile apps. This has since been fixed and performance in the mobile apps are back to normal. We apologize for the disruption to your day.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Help Scout, started 2025-03-07 20:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Mobile App issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/tvrrrv467f7b
Help Scout profileRecent Help Scout incidentsAll outages on March 7, 2025Help Scout in March 2025MarkdownJSON